Company
Built for integrators who live in Salesforce
SIVO (Smart Intelligence Virtual Operator) is a cloud PBX native to Salesforce Service Cloud Voice, with conversational AI built-in, live transcription and true multi-tenancy — without the customer running a single server.
After years deploying call centers for Service Cloud Voice customers, we built the product that was always missing: a platform that works the day you open it, scales the day you need it and integrates without your SF admin touching certificates.
2024
Development started
10+
Tenants in production
17
Phases completed
How we work
- → Open-source where it makes sense (SF connector, scripts), commercial where we need to sustain development (core platform).
- → Compatibility with the Salesforce ecosystem as a first-class citizen, not as an integration afterthought.
- → Public docs from day 1. If it's in production, it's in /docs.