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Quick answers to frequent questions. If yours isn't here, check the technical docs or contact support.
When each plan makes sense, what's included and when to scale up. No surprises on the invoice.
If the transcription policy is active but the call has no transcript, it's usually one of three reasons.
Connect SIVO to your carrier (Zadarma, Twilio, Bandwidth or custom) in under 5 minutes.
Define business hours and holidays to route after-hours calls to an alternative IVR or voicemail.
Zero-touch onboarding with External Client App + OAuth + PKCE. No manual certificates.
Talk directly to our support team.